Well, we all have read a lot of stories about United Airlines in the past months. And my experience with United isn’t that good either.
In the past, UA managed to either let my luggage sit for 5 days in London while I was already in Redwood Shores, and I spent roughly 10 hours in their terrible telephone system waiting for anybody tracking my luggage. Then UA let my luggage sit for only a day and a bit in Frankfurt while I was staying in Pleasanton, CA. And last weekend all my team mates flying in from Mexico to Nashua …
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