Support

A patch (RU, OJVM, 32-bit) is not available yet – where will I find information?

A longer while ago I wrote a blog post about the topic that a patch (RU, OJVM, 32-bit) is not available yet – where will I find information? But I wrote it too specific. And it is even hard for me to find my older blog post. Since several of you mailed me the past weeks with a variety of questions regarding patch availability I decided to write down my thoughts – but this time in a more generic way. And I hope it is helpful.

Photo by Vasily Koloda on Unsplash

Why are patches missing?

At first, I …

Oracle Fail Safe is desupported in Oracle Database 21c

Posted on April 1, 2022 by Mike.Dietrich Fail Safe 0

You may wonder about this message out of the blue. I wrote a blog post about Oracle Fail Safe being deprecated in Oracle 19c a while ago. But a customer recently pointed me to the fact that I didn’t blog about the fact that Oracle Fail Safe is desupported in Oracle Database 21c.

Oracle Fail Safe is desupported in Oracle Database 21c

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Deprecated? Desupported?

A very quick recap about what deprecated and desupported mean. In short, deprecated means “we don’t develop something further but it is still fully supported”. Whereas desupported means “it may still work or may be gone, and you …

Recap: Support Periods for Oracle 11.2.0.4, on-prem and in the cloud

Posted on December 17, 2020 by Mike.Dietrich Cloud Release Schedule 6

You may have recognized that I don’t update the blog as frequent as usual. But these times are very busy with plenty of conferences and many of our customers preparing for the move to 19c in the more quieter period of the year. And this is the right time to do a quick recap: Support Periods for Oracle 11.2.0.4, on-prem and in the cloud.

Recap: Support Period for Oracle 11.2.0.4, on-prem and in the cloud

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11.2.0.what?

Ah, well. Do you remember when Oracle Database 11.2.0.1 got released?

No worries, I’ve had to look it up by …

To which release should you upgrade to? Revisited …

Posted on February 26, 2020 by Mike.Dietrich Release Schedule 0

I’ve had so many discussions with customers and partners, and also with colleagues in the past weeks and months about the support time frames for Oracle Database 12.2. Now I checked the blog, and I found so many posts about support periods. And I wrote a similar blog post already 1.5 years ago. I think it’s time to summarize all that. And give you some guidance as well about to which release should you upgrade to? Revisited …

To which release should you upgrade to? Revisited ...

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Overview

Basically there are 2 sources to learn about Support time frames for the database release:…

Extended Support for Oracle Database 12.1.0.2 extended

Posted on December 16, 2019 by Mike.Dietrich Release Schedule 13

These are good new in case you plan to use Oracle Database 12.1.0.2 longer in production. Just last week we extended the Extended Support for Oracle Database 12.1.0.2 by one additional year.

Extended Support for Oracle Database 12.1.0.2 extended

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Extended Support Extension for Oracle 12.1.0.2

Before, the Extended Support for Oracle 12.1.0.2 ended end of July 2021. Now you can purchase it until end of July 2022. For those of you who have it included in your contract anyway (for instance if you have a ULA or PULA), these are great news.

Please see:

MOS Note: 742060.1 – Release Schedule of

Extended Support Fee waived for EBS customers for Oracle 12.1 and 11.2

Posted on April 12, 2019 by Mike.Dietrich E-Business Suite 0

Extended Support Fee waived for EBS customers for Oracle 12.1 and 11.2

The responsible team announced it at Collaborate Conference in San Antonio, TX, a few days ago: If you are an Oracle E-Business Suite customer with Oracle Database 12.1 or 11.2 in use for your EBS environment, then you will like this announcement. As of now the Extended Support Fee has been waived for EBS customers for Oracle 12.1 and 11.2 until December 2020.

Where do you find more information?

Please see the blog post of the EBS team here:

Extended Support Fee Waiver for EBS customers with Oracle 12.1 and 11.2

And of course, the official MOS Note:

How long will Oracle Database 12.2 be supported?

Posted on January 30, 2019 by Mike.Dietrich Release Schedule 19

This question sounds very simple: How long will Oracle Database 12.2 be supported? Right? But I learned at a customer site recently that the information about the support periods for Oracle 12.2 may puzzle people sometimes. Hence I thought some clarification may be useful.

Lifetime Support Policy Brochure

First of all, when you have a look into the Lifetime Support Policy brochure the answer you’ll read there is:

Premier Support until March 2023
Extended Support until March 2026

How long will Oracle Database 12.2 be supported?

But this doesn’t give you any distinction between Oracle 12.2.0.1, Oracle 18c and Oracle 19c. These three releases fall under the Oracle …

Happy New Year 2019 to all of you!

Posted on January 7, 2019 by Mike.Dietrich General 2

Happy New Year 2019 to all of you! And thanks for reading the blog. And thanks also for the warm feedback you gave me in the past 20 months since I started this blog on a new platform.

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I wish you all a very good start into the new year. If you wonder why I post this while the year is already 7 days old, we Germans have a lot of holidays – and this season it was pretty attractive to take two weeks off with just spending 5 vacation days. Hence, my working …

When does patching end for Oracle Database 12.2.0.1?

Posted on February 21, 2018 by Mike.Dietrich Release Schedule 2

This question is coming up on a regular basis for obvious reasons whenever we speak to customers about Oracle Database 12.2 and 18c: When does patching end for Oracle Database 12.2.0.1?

When does patching end for Oracle Database 12.2.0.1?

Actually Roy and I are explaining this topic in our The New Release and Patching Model presentation:

When does patching end for Oracle Database 12.2.0.1?

Annual releases, such as Oracle 12.2.0.1, Oracle 18c, Oracle 19c and so on, get a minimum of 2 years patching after the succeeding release is available. This means, as soon as Oracle 18c is available, the previous release – Oracle Database 12.2.0.1 – …

Oracle Database 12.1.0.2 SE2 – Support and Patches for Oracle Database 12.1.0.1 SE/SE1

Posted on September 7, 2015 by Mike.Dietrich SE2 - Standard Edition 2 6

Oracle SE2

Please find all our articles about Oracle Database Standard Edition 12.1.0.2 SE2:

Some questions regarding support for Oracle Database Standard Edition 12.1.0.1 (SE/SE1) came up in the past days.

Most of those are answered already in MOS Note 2027072.1 (Oracle Database 12c Standard Edition 2
(12.1.0.2) )

How long will

ORAchk – How to log SRs and ERs for ORAchk

Posted on July 29, 2015 by Mike.Dietrich ORAchk 0

ORAchk I have recently recommended to use ORAchk in its new version 12.1.0.4 – and I can just emphasize on this.

https://mikedietrichde.com/2015/07/03/orachk-12-1-0-4-released-a-must-use-tool/

During a conf call with a lead customer from the UK Roy and I learned about the uncertainness on how to log a Service Request (SR) or enhancement Request (ER) against ORAchk in case something is not working correctly or missing.

Especially as the documentation of ORAchk states:

Appendix B – How to Obtain Support

If problems are encountered either at runtime or if there are questions about the content of the findings of the tool, please post your

Best Practices for Patching — learn more at OOW!

Posted on September 26, 2014 by Roy.Swonger OOW 4

Although upgrade and patching are truly two very different processes, they both fall into the same general category of planned maintenance and are often associated with each other. So, it seems relevant to point out yet another important talk at OpenWorld in San Francisco:

Database Patching Best Practices II [CON7748]

Tuesday, Sep 30, 5:00 PM – 5:45 PM – Moscone South – 104

Building on a highly popular session from Oracle OpenWorld
2013, this session further explores ways to help you maintain
and patch your database systems most efficiently. Learn about
patch testing best practices, techniques for minimizing
downtimes, how …

Support

A patch (RU, OJVM, 32-bit) is not available yet – where will I find information?

Why are patches missing?

Oracle Fail Safe is desupported in Oracle Database 21c

Deprecated? Desupported?

To which release should you upgrade to? Revisited …

Overview

Extended Support for Oracle Database 12.1.0.2 extended

Extended Support Extension for Oracle 12.1.0.2

Extended Support Fee waived for EBS customers for Oracle 12.1 and 11.2

Where do you find more information?

How long will Oracle Database 12.2 be supported?

Lifetime Support Policy Brochure

Happy New Year 2019 to all of you!

When does patching end for Oracle Database 12.2.0.1?

When does patching end for Oracle Database 12.2.0.1?

Oracle Database 12.1.0.2 SE2 – Support and Patches for Oracle Database 12.1.0.1 SE/SE1

How long will

ORAchk – How to log SRs and ERs for ORAchk

Best Practices for Patching — learn more at OOW!

Database Patching Best Practices II [CON7748]

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