Service Request

Why do you need a password to download older patch bundles?

A customer raised this question recently: Why do you need a password to download older patch bundles? The customer wanted to download a PSU from July 2020 on the MyOracle Support (MOS) platform but this wasn’t possible without a password.

Why do you need a password to download older patch bundles?

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Why is there an extra password required?

In MOS Note: 888.1 – Master Note for Database Proactive Patch Program we documented the following:

1.4 Policy to obtain older Oracle Database Bundles, Updates & Revisions

Through our review of customer Service Requests (SRs), we find that customers frequently run into issues because they have unknowingly downloaded

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