Premier Support

To which release should you upgrade to? Revisited …

I’ve had so many discussions with customers and partners, and also with colleagues in the past weeks and months about the support time frames for Oracle Database 12.2. Now I checked the blog, and I found so many posts about support periods. And I wrote a similar blog post already 1.5 years ago. I think it’s time to summarize all that. And give you some guidance as well about to which release should you upgrade to? Revisited …

To which release should you upgrade to? Revisited ...

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Overview

Basically there are 2 sources to learn about Support time frames for the database release:…

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Extended Support for Oracle Database 12.1.0.2 extended

These are good new in case you plan to use Oracle Database 12.1.0.2 longer in production. Just last week we extended the Extended Support for Oracle Database 12.1.0.2 by one additional year.

Extended Support for Oracle Database 12.1.0.2 extended

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Extended Support Extension for Oracle 12.1.0.2

Before, the Extended Support for Oracle 12.1.0.2 ended end of July 2021. Now you can purchase it until end of July 2022. For those of you who have it included in your contract anyway (for instance if you have a ULA or PULA), these are great news.

Please see:

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Market Driven Support for Oracle Database 11.2.0.4

I know that some of you are still on Oracle 11.2.0.4. And I don’t want to argue, why. I’m pretty sure there’s a good reason that you haven’t upgraded yet. Just remember: You can upgrade directly from Oracle 11.2.0.4 to Oracle 19c. Just in case you plan to stay longer than end of 2020 on this ancient release, then you may want to read about the Market Driven Support for Oracle Database 11.2.0.4.

Market Driven Support for Oracle Database 11.2.0.4

Overview Support Periods Oracle 11g Release 2

First of all, let me give a quick overview on Oracle Database 11g Release 2 – usually …

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How long will Oracle Database 12.2 be supported?

This question sounds very simple: How long will Oracle Database 12.2 be supported? Right? But I learned at a customer site recently that the information about the support periods for Oracle 12.2 may puzzle people sometimes. Hence I thought some clarification may be useful.

Lifetime Support Policy Brochure

First of all, when you have a look into the Lifetime Support Policy brochure the answer you’ll read there is:

  • Premier Support until March 2023
  • Extended Support until March 2026

How long will Oracle Database 12.2 be supported?

But this doesn’t give you any distinction between Oracle 12.2.0.1, Oracle 18c and Oracle 19c. These three releases fall under the Oracle

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Premier Support Extension for Oracle 19c – and more

Wait a bit. Oracle Database 19c is not out yet (only in beta right now) but how can we initiate a Premier Support Extension for Oracle 19c already? Well, Oracle 12.2.0.1, Oracle 18c and Oracle 19c all together sail under the cover of the “Oracle 12.2 Release Family” and hence have a common support frame.

What has been announced?

The single-source-of-truth MOS Note:742060.1 got updated. Roy tweeted about it already. And the major change in the note is the extension of the Premier Support for Oracle 19c until March 2023. That is one year more than it was …

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Current Support Status for Oracle Database Releases

Yesterday a former colleague from the UK pointed me to a very old blog post about the fact that no patches will be produced for Oracle 11.2.0.3 anymore. Which is a true fact. But it reminded me that it may be time for an overview on the current support status for Oracle database releases as of October 2018.

Current Support Status for Oracle Database Releases

Current Support Status for Oracle Database Releases

First of all, the single source of truth in case you’d like to look up support dates and patching periods is MOS Note:742060.1. Please always check this note first. Our Support Lifetime

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Premier Support for Oracle 11.2 has ended months ago

PLEASE FIND AN UPDATED BLOG POST HERE:


I have blogged many times about the End of Premier Support for Oracle Database 11.2 and the different stages and regulations for Extended Support for this release. But still I’m getting inquiries almost every day, internally and externally.

Let me first point out that I’m not a rep of Oracle Support. I’m just a Product Manager with some Oracle Support background. So you’ll always have to consult our officially available documents and sources as regulations may change …

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