A customer raised this question recently: Why do you need a password to download older patch bundles? The customer wanted to download a PSU from July 2020 on the MyOracle Support (MOS) platform but this wasn’t possible without a password.
Why is there an extra password required?
In MOS Note: 888.1 – Master Note for Database Proactive Patch Program we documented the following:
1.4 Policy to obtain older Oracle Database Bundles, Updates & Revisions
Through our review of customer Service Requests (SRs), we find that customers frequently run into issues because they have unknowingly downloaded older database bundles. To help mitigate this going forward, when a customer tries to download bundles, updates (RUs), or revisions (RURs) older than 12 months, they will be redirected to information on newer versions. We will password-protect these older versions to prevent customers from unintentionally downloading them. Customers are still entitled to download these older versions, and can obtain them by logging an SR to request the password. This will also allow us to capture reasons for these requests so that we can formulate corrective actions to improve delivery and uptake of the latest versions.
So you simply need to open an SR and request the password in such cases. But please explain briefly why you need a patch bundle older than 12 months.
A quick check
Let us do a quick check. You find all the download links in MOS Note: 2118136.2 – Assistant: Download Reference. When you check for instance to download the database RU 19.4.0 from July 2019:
Then you will see the following screen:
And here, you will need a password to be able to download the patch bundle. In case you are in this situation, please open an SR.
Further Links and Information
- MOS Note: 888.1 – Master Note for Database Proactive Patch Program
- MOS Note: 2118136.2 – Assistant: Download Reference for Oracle Database/GI Update, Revision, PSU, SPU(CPU), Bundle Patches, Patchsets and Base Releases
- Patching all my environments with the July 2021 Bundle Patches