Extended Support Fee waived for EBS customers for Oracle 12.1 and 11.2

Extended Support Fee waived for EBS customers for Oracle 12.1 and 11.2

The responsible team announced it at Collaborate Conference in San Antonio, TX, a few days ago: If you are an Oracle E-Business Suite customer with Oracle Database 12.1 or 11.2 in use for your EBS environment, then you will like this announcement. As of now the Extended Support Fee has been waived for EBS customers for Oracle 12.1 and 11.2 until December 2020.

Where do you find more information?

Please see the blog post of the EBS team here:

And of course, the official MOS Note:

Why do we waive the Extended Support for EBS customers?

You will find more details in the note – and also an important requirement. I quote the note:

Due to the certification timing of Oracle E-Business Suite with Oracle Database versions beyond 12.1, Oracle has waived Extended Support fees for Oracle Database 12.1 and 11.2 for Oracle Database licenses used for Oracle E-Business Suite through December 2020.

This Extended Support fee waiver will be specific to the Oracle Database licenses, within your company’s footprint, that you use for running Oracle E-Business Suite software.

And please note that this applies until December 2020. For Oracle Database 11.2.0.4 this is fine. And of course it applies only to Oracle 11.2.0.4 for Oracle 11g, not for 11.2.0.3. But the Extended Support for Oracle Database 12.1.0.2 runs longer. Hence, you should be aware of this stop of the waiver in December 2020.

For further questions please open an SR or comment on the EBS blog post. I’m just spreading the word for those who did ask me in the past weeks and months. Actually I think I got 5 people asking about the situation at Collaborate just during my first lab on Sunday morning.

Further information

If you need more information about Support time frames, please read this here as the official Oracle Support Lifetime brochure does not differ between different patch sets.

–Mike

 

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