To which release should you upgrade to? Plus: Extended Support?

To which release should you upgrade to? Plus: Extended Support?

A few days ago I blogged about the Current Support Status for Oracle Database Releases. And you’ve sent several questions to me. Some asked about clarification to which release should you upgrade to? Plus: Extended Support questions were quite frequent. So let me clarify this previous blog post a bit.

To which release should you upgrade to?

A few weeks ago we initiated global communication to all customers who had opened an SR within the past 3 years explaining to which release you should upgrade to. Just in case you haven’t seen this communication, I will give you more details here.

Please have a quick look into MOS Note: 742060.1 –  Release schedule of current databases releases. We added a new section called Recommended Upgrade Path including this table:

To which release should you upgrade to? Plus: Extended Support?

Please note: The above table from MOS Note: 742060.1 does NOT list the support policy but ONLY the recommended upgrade path. Please use MOS Note: 742060.1 to check Premier Support, Extended Support, Waived Extended Support and Sustaining Support dates for your particular release.

We’ll assume that many customers will target Oracle 19c as it is the terminal release for 12.2.

Please read also:

Most of you may still be either on Oracle 11.2.0.4 and/or 12.1.0.2 based on Support numbers and other information we have. But now the crucial question is: To which release should you upgrade then?

And the big differentiator is whether you are willing to purchase Extended Support (20% uplift in both cases as the first year got waived already by us) or not. Or is Extended Support literally included in your ULA (Unlimited License Agreement)?

Not interested in Extended Support?

If you are not interested in Extended Support but still on Oracle 11.2.0.4 or 12.1.0.2, then you should target Oracle 18c unless you have started your testing cycles with Oracle 12.2 already. Simple math: At least Oracle 11.2.0.4 will be out of Waived Extended Support by Jan 1, 2019. And at this point Oracle 19c most likely won’t be available.

You’ll face a similar situation with Oracle 12.1.0.2. Even though there’s a chance for an overlap between the Waived Extended Support for Oracle 12.1.0.2 ending on Jun 30, 2019, with the availability of Oracle 19c on premises, the period may be way too short for proper testing. Hence, the same applies as above: If you are not interested in Extended Support for Oracle 12.1.0.2, upgrade to Oracle 18c unless you have started proper testing already with 12.2.0.1.

And if you are working already with Oracle 12.2.0.1, then you can safely wait for Oracle 19c as there will be enough overlap between those two.

I will need Extended Support!

If you are in the situation that you can’t move, you may consider Extended Support which is an uplift of 20% on top of your support fee. Your Oracle Support Sales contact will get you exact calculation and further details. I won’t be able to do this on the blog.

But even more interesting, the above table from MOS Note: 742060.1 has an interesting detail saying “Requires ULA w/ES enabled or Paid ES”. What does this mean?

The 2nd part of the sentence is clear and pretty obvious. If you have no ULA (Unlimited License Agreement) you will have to purchase Extended Support as I explained before. But the first part “Requires ULA w/ES enabled” is an interesting fact for ULA customers. It means: You’ll have to get in touch with your Oracle account person and ask her or him to enable Extended Support in your ULA. Then you will have access to Extended Support afterwards.

This brings customers with an ULA in a pretty comfortable position as it may allow you to smoothly move towards Oracle 19c.

But please – a general recommendation from myself: Don’t sit it out again as it looks so comfortable. You should have moved away from Oracle 11.2.0.4 a long time ago already if you haven’t yet.

–Mike

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