13 thoughts on “Do you know?
Premier Support for Oracle 11.2 will end soon!!!

  1. Hi

    Does it mean that after Aug-27-2015 there will no PSU/CPU or any one off bug fixes available for
    Is there any option to get paid extended support beyond Aug-27-2015 and what is convered in that?


  2. Ashish,

    you may please check:
    Release Schedule of Current Database Releases
    MOS Note.742060.1

    This explains that the Extended Support offer runs out for in August 2015. If you need further extended ssupport for 11.2 you will have to move to for that. Then you’ll get almost another half year of Extended Support at no extra cost – plus it is your decision to purchase further Extended Support once the first year of waived Extended has ended.

    Cheers, Mike

  3. Hi Mike,

    On Your workshop in Copenhagen, You mentioned that we need to apply for the extra year of support for 11.2. DOes this still apply?


  4. Kim,

    no action is required to take advantage of the first year of waived (free) extended support for Oracle Database 11.2 – but keep in mind that the first full year will apply to Oracle only. For the extended support will end 27-AUG-2014 – and for and there’s no extended support available.

    Just when you’d like to have more than this first year you’ll have to contact Oracle.

    Cheers, Mike

  5. Hi Mike,

    If Oracle has waived first year of EXTENDED SUPPORT for, does it mean we do not need to pay for extended support till Jan 2016.

    If we need support beyond Jan 2016, we have the option of purchasing extended support, which would last until Jan 2018, correct?


  6. Vijay,

    this is correct – no payment for the first year of Extended Support for 11.2. And if you need additional Extended Support after the first (free) year then you’ll have to signal this to Oracle and pay an additional 20% Support (only Support, not license!) fee on top. Same for year 3.

    Thanks, Mike

  7. Mike,
    I went through the 475 page slideshow that you and Roy Swonger put together about upgrade to 12c. Since you are very knowledgeable about upgrades, here are few questions:

    a) As far as I understand, during error correction support, Oracle will continue to produce patches for fixing various bugs and/or security issues for but they will not release a new version of Oracle. Is this correct?

    b) If I am ready to pay for extended support beyond 2016, I can stay on till 31-Jan-2018 and there is no rush for me to upgrade to 12c. Is this statement correct?

    The reason I am asking is that client is getting some information that since premier support for will end on 31-Jan-2015, sky will fall unless they upgrade to 12c. Is this correct?


  8. Hi Arun,

    thanks for your comments.

    (a) During the Extended Correction Support Oracle will produce critical and security fixes. Those can be logged and requested by customers who have an Extended Support contract. In the first year this will apply to every customer on Oracle at no extra costs and without any extra action necessary. For Oracle this option will end at Aug 27, 2015 as Extended Support for Oracle will end by this date.

    (b) If you are ready to pay Extended Support (year 1 for FREE — year 2/3: each year 20% of your support fee extra) then you could think of staying. But I’d just recommend you this if there’s absolutely no other option. Reason: Usually people wait for at least the first patch set for a new release. If your plan is now to wait for Oracle 12.2 I can’t give you a date but I’d foreseeing that you may get into trouble to start your testing for early enough to switch before even the Extended Support for Oracle will finally end by Jan 31, 2018. Please be aware regarding Oracle 12.2 that I’m only speculating based on experiences from the past.

    Hope this answers your questions 🙂


  9. Hi,

    It’s not a really clear board.
    the last patchset version is GA on 05/2014
    The Premier (grace ?) end of Support (2 year) will be on 05/2016 ?
    The extended support (? years) will be on 01/2018 ?

    I suppose it’s more easy to create a new proper article on the blog than update each time this article…

  10. Hi,

    thanks for your kind advice.

    Actually it’s pretty simple and straight forward:
    – Premier Support 11.2.0.x ends: 31-JAN-2015
    – Extended Support ends: 27-AUG-2015
    – Waived Extended Support 31-JAN-2016
    – Extended Support ends: 31-JAN-2018
    – Waived Extended Support for ends: 31-JAN-2016

    Pretty simply, isn’t it?

    If you would have looked at MOS Note:742060.1 (see my article above) you’d have seen that GA for was 27-AUG-2013 – not as you mention 05/2014 😉

    Hope this helps – cheers

  11. Actually even though it sounds that simple my above comment has an error (thanks Ronit) – it should say:

    – Premier Support 11.2.0.x ends: 31-JAN-2015
    – (Waived) Extended Support ends: 27-AUG-2015
    – Extended Support ends: 31-JAN-2018
    – Waived Extended Support for ends: 31-JAN-2016

    Sorry for that …

  12. No – sorry for that.
    Extended Support for Oracle will END 27-AUG-2015.
    My recommendation: start testing your upgrade to Oracle Database now. Then your chances will be good to upgrade within the next months.

    And if you doubt, please have a look into MOS Note:161818.1
    Click on the "11.2" release link in the left most column.
    Then search for "Availability and Known Issues with Oracle" patch set – and check all the issues, alerts and issues introduced.
    Repeat the same exercise with and And don’t tell me you’ll move to instead 😉


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