In the past weeks several customers did either ask me in person or via email where to download Oracle Database 10.2 software, the base release. They need it for testing or to setup a system for an
older application etc. And there are plenty of reasons for downloading “older” Oracle software.
But it has been completely removed from our OTN page and from eDelivery/SoftwareCloud.
There is a reason for doing that but it would be more informative if somebody at Oracle would have put out a message on OTN and eDelivery excusing for the inconvenience and asking you to open an SR in order to get either the media shipped or a download link sent from Oracle Support. So that’s the official way to access Oracle 10.2 and Oracle 11.1 software.
But shouldn’t you really be thinking about upgrading to Oracle Database 11.2, given
that Oracle Database 10.2 is already out of Premier Support for two years (!!!) just hitting the final year of Extended Support, and Oracle Database 11.1 leaves
Premier Support in a month?”
And sorry for any inconvenience regarding the downloads!!!
What???? Our support id doesn’t allow us to open sr’s. They are done on a pay-by method. How exactly am I supposed to get older versions for the many OS platforms we support development for?
thanks for your question – I’ve directed it internally to the responsible person and will come back to you asap.
Thank you very much for your information.
I was one of the requestor of old version.
Please understand, that there are also big companies with thousands of databases and very complex applications, which cannot be upgraded easily.
Work is in progress, of course. And for migration purposes sometimes older software for exotic platform is needed.
I still think that older versions (from 9.2) should be available for quick download at edelivery. It costs nothing for Oracle – in compare with effort with SRs etc… And will be very appreciated by some customers.
Thank you very much,
@John: You’ll have to call support via the regular phone number and ask them for a solution. Fully see your point but I’m not in the position to solve that. Let me know if you don’t have the local number to call.
@ez: There were some issues with the downloads and support is working together with other groups to display an information about that and the process itself. And I know that you’ll need older software for testing purposes. The only thing you could do: either generate proactively SRs for all sw you’ll need to get access to – or open a ticket for each case 🙁
hey can i get some more info about this??
Best way is to open an SR with Support 🙂